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I purchased a used vehicle that turned out to be a complete nightmare. From day one, the car had major issues, which the seller assured me would be fixed. However, after several attempts to get the car repaired, nothing improved. Worse still, I discovered that the car had a fake MOT, hiding significant mechanical problems. I took the car to two different garages, and both confirmed serious faults that were never disclosed. Despite countless promises from the seller to fix everything, the problems only got worse, leaving me with an unreliable and unsafe vehicle. I’ve tried to return the car multiple times, but each time, I was met with excuses or temporary fixes that didn’t last. It’s clear that I was completely misled about the car’s condition from the start. To top it off, my request for a refund was outright refused, despite this being well within my rights as a consumer. This has been one of the worst experiences I’ve had, and I feel completely ripped off. I would strongly advise others to avoid dealing with sellers who aren’t upfront about the state of their vehicles.
Put a deposit on a car and asked for it to be delivered, STILL WAITING!! Had enough, want my deposit back asap as it's now beyond a joke as I've had to stay in now for 4 days awaiting , excuses excuses excuses.... AVOID
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They sold a faulty car, misled me into thinking the warranty was not applicable, refused to hold accountability for selling a car that broke down in 2 months, and detestable customer service. Please do avoid! They do delete bad reviews and make up good ones to stroke their own ego.
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Sterling Motor Group LTD is an Independent dealership that is based in Barking. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Sterling Motor Group LTD
23c Thames Road,
Barking
Greater London
IG11 0HN
Mon | 09:00 - 17:30 |
Tue | 09:00 - 17:30 |
Wed | 09:00 - 17:30 |
Thu | 09:00 - 17:30 |
Fri | 09:00 - 17:30 |
Sat | 09:00 - 17:30 |
Sun | 10:00 - 16:00 |
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