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6 reviews from our car dealer reviews community
Leave a review for Sterling Motor Group LTD
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Sterling Motor Group LTD
Leave a review
"Avoid at all cost"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought Land Rover for £14k end off May .. Told excellent conditions and just been serviced. 2400 miles later needs new gearbox, timing chain etc . Costing £8-£9 k ! Cars been parked up for 2 months waiting for a appointment at a Land Rover specialist.. Off course Sterling doesn’t want to know !

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"Avoid at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid at all costs! Waited 6 weeks for them to refund a large amount of our money after being messed around with delivery of a car. Completely unprofessional company, will not answer emails or phone calls. Only refunded us when the next step was our solicitor taking them to court.

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"Liers!"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To cut a very long story short it was the most stressful week of my life buying from here. They lied from start to finish. I bought my car on line. They kept promising delivery days and times thatcwould never happen due to waiting for an MOT or the truck had broken down. My step Dad then found the car was an MOT failure! So in that case they were either going to deliver a failure or they lied about the truck! LIERS either way. I rang the manager who wasn't sure he was the manager and who sounded suspiciously like the sales man and tore them to shreds. Due to their promised delivery I had already scrapped my car so was left with no car for 3 days! I eventually got the car over a week after the original agreed day! The car was dirty inside and out but seems to run very well. However I would AVOID if you don't want to live in stress!!. Never again!!

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"Bad dealership"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a used vehicle that turned out to be a complete nightmare. From day one, the car had major issues, which the seller assured me would be fixed. However, after several attempts to get the car repaired, nothing improved. Worse still, I discovered that the car had a fake MOT, hiding significant mechanical problems. I took the car to two different garages, and both confirmed serious faults that were never disclosed. Despite countless promises from the seller to fix everything, the problems only got worse, leaving me with an unreliable and unsafe vehicle. I’ve tried to return the car multiple times, but each time, I was met with excuses or temporary fixes that didn’t last. It’s clear that I was completely misled about the car’s condition from the start. To top it off, my request for a refund was outright refused, despite this being well within my rights as a consumer. This has been one of the worst experiences I’ve had, and I feel completely ripped off. I would strongly advise others to avoid dealing with sellers who aren’t upfront about the state of their vehicles.

"Complete waste of time!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Put a deposit on a car and asked for it to be delivered, STILL WAITING!! Had enough, want my deposit back asap as it's now beyond a joke as I've had to stay in now for 4 days awaiting , excuses excuses excuses.... AVOID

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"Unhelpful scam artists"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They sold a faulty car, misled me into thinking the warranty was not applicable, refused to hold accountability for selling a car that broke down in 2 months, and detestable customer service. Please do avoid! They do delete bad reviews and make up good ones to stroke their own ego.

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Dealership Information

Sterling Motor Group LTD is an Independent dealership that is based in Barking. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews1.1 out of 5 stars — Rated Terrible
Excellent
0
Very Good
0
Average
0
Poor
1
Terrible
5

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  • Contact Information

    Address

    Sterling Motor Group LTD
    23c Thames Road,
    Barking
    Greater London
    IG11 0HN

    Get in touch

    020 30072410
    https://www.sterlingmotorgrp.co.uk

    Opening times
    Mon 09:00 - 17:30
    Tue 09:00 - 17:30
    Wed 09:00 - 17:30
    Thu 09:00 - 17:30
    Fri 09:00 - 17:30
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

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    Additional Information About Sterling Motor Group LTD

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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